GhostDraft, a leading customer communication and digital experience solution provider, today announced the upcoming launch of GhostDraft 360, the only forms and document lifecycle management suite designed to help insurers drive speed to market and exceptional customer experiences.
Spanning all types of insurance communications, such as policies, claims, and filing documents, GhostDraft 360 streamlines the entire lifecycle of documents from inception to delivery in one unified and cloud-native platform.
“The pandemic accelerated insurance carrier priority on speed to market to meet changing customer needs, but many continue to struggle with developing, filing, and implementing new products and product changes,” said Tom Benton, Strategic Advisor at Aité-Novarica. “While Customer Communications Management (CCM) platforms can help manage communications for these products, few have capabilities to specifically manage the documents required during the product development process. Solutions like the GhostDraft 360 suite provide tools that address insurance carrier document needs for product development and across the full policy lifecycle.”
“Today, many insurers are looking to bring innovative and customized products to market faster than ever and to evolve these seamlessly as client needs change. Yet they invariably find the process of designing, reviewing, testing, and maintaining documents for new lines of business to be notoriously slow,” said Wayne Toms, CEO at GhostDraft. “Working with insurance carriers for 10+ years, we realized traditional customer communications (CCM) solutions only manage the authoring and delivery of forms and documents, leaving half the process to be completed manually with siloed processes, technology, and teams. That’s why we designed GhostDraft 360, the first platform to manage the insurance communications lifecycle across the entire process. This all-in-one suite delivers everything you need to get new or updated products to market quickly.”
Built for the entire organization, insurance carriers can now automate the end-to-end document design, production, and management processes in one tool, including the following modules:
GhostDraft 360 will enable insurers to streamline the communications lifecycle while accelerating speed to market, building engaging omnichannel experiences, and driving operational cost savings.
Trusted by over 65 carriers in North America, the GhostDraft core CCM solution, from specification to execution, has been on the market for over a decade. The Research, Design, and Filing Modules will be available with GhostDraft’s all-inclusive subscription in 2022.
Media ContactCompany Name: GhostDraft.comContact Person: Tori CombsEmail: Send EmailPhone: 8128204996City: TorontoCountry: United StatesWebsite: www.ghostdraft.com